26 Sep Case Study Mr. Gonzalez, RN, is the charge nurse o
Case Study Mr. Gonzalez, RN, is the charge nurse on the evening shift at a skilled care unit in a long term care facility. The day shift nurses have complained to him that the evening shift CNAs have not been showering the residents as scheduled. They tell him that family members have complained about the poor hygiene of their loved ones. 1. Describe the immediate steps Mr. Gonzalez needs to take to resolve the situation and which staff members should he interview. 2. Explain what can occur if no action is taken and the complaints are valid. 3. Analyze who has the responsibility in this situation for the quality of patient care and why.
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